FAQ
Frequently Asked Questions
How much does shipping cost?
Shipping is calculated at checkout based on your location.
We offer free shipping within Canada.
For U.S. and international orders, flat-rate shipping is applied at checkout.
Where do you ship?
We currently ship to Canada, the United States, Europe, Australia, and New Zealand.
If you’re located elsewhere, feel free to reach out - we’re happy to help.
How long does delivery take?
Orders are typically processed within 1–2 business days.
Estimated delivery times:
- Canada: 2–5 business days
- United States: 5–8 business days
- Europe, Australia, New Zealand: 7-10 business days
You’ll receive tracking details as soon as your order ships.
Will I be charged duties or taxes?
- Canada: No duties. Taxes are applied where required.
- International : Orders may be subject to import duties or taxes depending on local regulations. These are the responsibility of the customer.
How many cards does The Essential Card Holder hold?
The Essential Card Holder is designed to carry up to 8 cards, including:
- 6 exterior card slots
- 2 interior pockets for additional cards, folded bills, or essentials
It maintains a slim profile while adapting naturally over time.
Will the leather stretch?
Yes - slightly, and intentionally.
Our full-grain leather softens and relaxes with use, creating a personalized fit while maintaining structure. This natural break-in improves accessibility without becoming loose.
What type of leather do you use?
We use premium full-grain leather, selected for its durability, texture, and ability to develop a rich patina over time.
Each piece is cut, stitched, and finished with precision to ensure long-term wear.
How slim is the wallet?
The wallet is designed to stay ultra-slim, even when fully loaded.
Its minimalist construction eliminates excess layers while maintaining durability and structure - ideal for front or back pocket carry.
Is this wallet unisex?
Yes. The Essential Card Holder is designed to be timeless and versatile, suitable for anyone who values refined design and everyday function.
What is your warranty?
Every Common Vessel wallet is backed by a 12-month limited warranty.
We stand behind our craftsmanship and will repair or replace your wallet if there’s a manufacturing defect within the warranty period. For more information, visit our Limited Warranty page.
What does the warranty cover?
The warranty covers defects in materials or workmanship.
It does not cover:
- Normal wear and patina
- Damage caused by misuse or accidents
- Cosmetic changes from regular use
If you’re unsure, just reach out — we’re happy to review.
Can I return or exchange my wallet?
Yes.
We accept returns and exchanges in accordance with our Returns Policy, provided the item is unused and in its original condition.
Full details can be found on our Returns page.
How do I care for the leather?
We recommend:
- Avoiding prolonged exposure to water
- Using a soft cloth to clean when needed
- Applying a leather conditioner occasionally to maintain suppleness.
We’re always happy to help - just reach out.
